Privacy Policy

FUNCTIONAL MEDICINE AND CHIROPRACTIC HEALTH GUIDES AND FUNCTIONAL HEALTH GUIDES

A MCLEAN FAMILY CHIROPRACTIC COMPANY

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Functional Medicine and Chiropractic Health Guides.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First name and last name
Email address
Phone number
Location details such as your address, city, or country
Any other data such as personal preferences, requirements, or comments

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have

already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy was last updated on 2023/11/15 14:55:19

If you have any questions about this Privacy Policy, You can contact us via email at frontdesk@mcleanfamilychiro.com

DISCLAIMER

The intent of any Nutritional or Functional Nutrition protocol suggested by Functional Health Guides is to support the natural physiological and biochemical processes of the human body.

Functional Health Guides is not a medical office and does not accept insurance.

Be advised that any nutritional program suggested at Functional Health Guides is not intended as a treatment or cure for any disease.

Functional Health Guides doesn't diagnose, treat or cure any disease. Reading the Functional Health Guides website does not mean that you are a client of Functional Health Guides.

Before making any changes to your diet, prescription medications, lifestyle or exercise activities, make sure to check with your medical doctor first.

SERVICES POLICIES

Functional Health Guides Services Policies

Our Mission is to assist you in achieving physical, spiritual, and emotional well-being using a holistic approach to health. Our Philosophy is to guide and empower you on your path to optimal wellness.

Functional Health Guides (FHG) Intent:

The intent of any and all services offered and/or nutritional protocols or lifestyle recommendations suggested the FHG team is designed to support the natural physiological and biochemical processes of the human body. The purpose is not to diagnose, treat, prevent, or cure any disease. All suggested protocols are from a holistic perspective. As such, FHG does not act as your primary care physician, and you must continue to have a medical PCP and keep them informed of all your healthcare activities.

Clients within the USA.

Our Nutrition Consultants can see clients in only NC and FL. Any questions? Contact the office at Drsandy@FXHealthGuides.com. Health Coaches may provide coaching and consulting regarding nutrition, supplementation recommendations, lifestyle changes, and health education but do not create a doctor-client relationship. You must always have a Primary Care Physician that you work within your hometown, even if you are consulting with one of our DC Consultants. You agree to keep your doctor informed of all your health and lifestyle changes. Be especially mindful if you take prescriptions and lose weight, as many prescribe based on weight.

Consent to Participate in Telehealth Consultation:

By scheduling with Functional Health Guides and by signing this agreement I acknowledge that I am agreeing to participate in telehealth consultation (tele-consults) with the Nutrition Consultants and/or staff at Functional Health Guides (FHG). I am seeking this tele-consult for my own purposes and not on behalf of any third party. I understand the risks, benefits, limitations and alternatives to tele-consults (including the option to seek a different practitioner for in-person services) and have chosen of my own free will to participate in tele-consults with Functional Health Guides. I understand I am a participant in the decision-making process and I am free to decline any service/treatment/recommendation/suggestion offered by the FHG team at any time. I accept that the FHG team may at any time refer me to a different office if the nature of my consultation is inappropriate for tele-consults. I understand that tele-consults typically involve the use of audio and/or video or other technology between me and the Consultant. Due to the nature of tele-consults, visits are largely educational and rely heavily on the client history and laboratory findings. Exam and vital findings via video or phone are limited in nature vs an in-person examination.

Cancellations: We request a minimum of 48 hours advance notice for any cancellation or rescheduling of your appointment. This is a consideration to our consultants. Short notice or no notice will result in an office visit charge at the regular rate.

Payment of Services:

Payment in full is expected at the time of scheduling or at the time of service. Functional Health Guides receives payment in credit and debit card form. There are no service refunds. You agree that your credit card on file will be automatically charged for any Functional Health invoice generated such as your visit fee or if a supplement order or lab order is requested. You also authorize Functional Health Guides to automatically charge your credit card for any missed appointments or late cancellations of less than 48 hours in advance at the full service fee. There is no charge for rescheduling or canceling appointments more than 48 hours in advance. I am also responsible for any chargeback fees if for some reason my credit card is declined. This authorization is part of my records and will be treated with privacy, confidentiality and respect.

Additional time charge:

If a visit goes over the scheduled time (ex. 1 hour) then there will be an additional visit charge in 15 minute increments at the prorated rate. Your credit card on file will be charged after the visit is complete.

Refunds:

Supplements and Lab work is purchased through outside vendors and FHG can not issue any refunds; please only purchase items you intend to use. There are no refunds for services that have already been fulfilled (ex. after a visit). If you purchase a set of visits/services for a discount in a "package plan" and decide not to use them all - you will not receive a refund for any remaining balance after calculating the used visits at the normal fee schedule. You may receive a refund for a prepaid visit if FHG cancels the appointment.

Primary Care Physician (PCP):

Functional Health Guides does not act as a primary care physician and is not on call, nor are any Functional Health Guides consultants, regardless of license type, including MD/DO/DC/ND/PhD. Please maintain a positive, working relationship with your medical doctor, keep him/her informed of your healing activities, and continue your regular medical care and check-ups. This applies to all providers with Functional Health Guides.

Photo Release, Social Media release, Website and Marketing release

You agree to authorize Functional Health Guides, a McLean Family Chiropractic Company, PLLC, Dr. John McLean, DC, and Dr. Sandra McLean, DC to use any public reviews (ex. Google, Yelp, Facebook, etc) that you submit or a review emailed to us. These reviews may be used for marketing activities and other online promotions via social media, websites and all printed or digital publications and media in perpetuity. You acknowledge that participation is voluntary, there is no financial compensation and this includes photos, graphics and testimonials. You release Functional Health Guides, a McLean Family Chiropractic Company, PLLC, Dr. John McLean, DC, and Dr. Sandra McLean, DC of any liability or claims by me or any third party related to the use of photographs, graphics or testimonials in printed or digital media.

Updates to FHG Policies All current updates to our Policies will be immediately applicable to you & all previous signers and posted on the Functional Health Fuide website and in our Practice Better software. You may view them there or request an updated copy emailed to you at any time.

Stopping Medication:

Functional Health Guides consultants will **NOT** take you off any medication, which can only be done with your prescribing physician. If your goal is to decrease your need for medication, we can suggest a protocol to encourage health and then you may work with your MD to monitor your progress and see if you are able to lower or eliminate your medication dosage over time. Keep your MD informed.

Emergencies:

In case of an emergency, call your PCP, visit your local urgent care or call 911.

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